Social Media Lead
Zomato Gold Icon Website.jpg

Zomato Gold


ZOMATO GOLD —
introducing the paid program
to the Lebanese market

 
Campaign key visual, designed by JWT Beirut (Rita Cherfane & Maya Toutoungi)

Campaign key visual, designed by JWT Beirut (Rita Cherfane & Maya Toutoungi)


This CAMPAIGN in Numbers:

zomato-gold-launch-figures-05.png


Strategy Overview:

— ABOUT THE BAND
Zomato Gold is a sub-product of the leading food ordering app, Zomato. This paid program grants its members the chance to unlock complimentary dishes and drinks at a slew of restaurants. All they have to do to enjoy limitless dining privileges to their heart's content is subscribe by paying a fixed yearly fee.

— CHALLENGE
The challenge of this campaign was twofold; at first, I am introducing a foodie membership program in a country that isn't familiar with such product models. Truthfully, Lebanese people are only loyal to their political affiliations. Secondly, show off culture is quite rampant amongst locals, and this product's main selling point is its ability to help you save money.

— SOLUTION
Lebanon is a country where people yearn for exclusivity and preferential treatment. In fact, we are one of the only nations on the planet where VVVIP packages exist. As a result, I needed to direct people's attention away from Zomato Gold's monetary benefits and towards its social perks instead. Rather than saying "get free food", I would have to say "be the pack leader and invite even more of your friends out to dinner." Thus the campaign's creative platform is all about upgrading one's social life. This way, people who sign up wouldn't worry about being labeled as stingy when they show their Zomato Gold badge at restaurants.
 
To cultivate a feeling of FOMO amongst my audience, I divide the campaign's deployment into two main phases. The initial one discreetly raises awareness around the program while directing people to the sign-up landing page. Once there, they discover that Zomato Gold memberships are extremely limited as they are prompted to get on a waiting line.

With phase 2, the channels are of more mass targeting. The product's lucky early adopters would also act as micro-ambassadors, generating buzz in critical circles. And as public interest is at an all-time high, sign-ups opportunities are more frequent but relatively selective to keep the feeling of exclusivity alive.

zomato-gold-campaign.png
 
 
 

Key Visuals:

The campaign’s main visuals and copywriting all build a universe of delicious luxury around the brand while following the signature Zomato cheeky tone of voice. All monetary benefits take a secondary seat as the main text breeds a feeling of splendor.


ONLINE ACTIVATIONS:

One of the many activations used to generate public interest was a series of Golden Dates. Lucky winners were chosen through social media to dine at partner restaurants with their favorite celebrity and granted access to the program. Additionally, we framed earned media on influential blogs and media websites around golden brand pillars like exclusivity, limited memberships, and delicious food. The result? Peak FOMO.

Screen Shot 2019-09-22 at 9.33.57 PM.png